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Purchase of Garments:

Each order is tailored exclusively for our customers.

Returns and Exchange Policy.

It is our endeavour to provide you with the best customer service possible .All available garments on our website are handcrafted with hand embroidery, handmadeLaces and each piece is createdbased on your order placed. We have a policy of 2 days of size exchange on standard sizes and of noexchange on Customisedorders.

Exchange on standard sizes is permitted only on a size exchangemade within 2 business days of receiving the parcel.Our Customer Care unit (customercare@rakhipeethamber.com) has to be informed via email that you would like to exchange the garment. If we are not informed within 2 business days regarding a return, the merchandise is considered sold for good.Please use the pre-addressed label included in your parcel to return the merchandise. Garment(s) returned for exchange have to be unused, undamaged and in their original packing with all tags and labels attached.Rakhis Fashions reserves the right to accept or reject a return after performing a quality check on the garment(s) within 7 business days of receiving the returned garment(s).

If the exchange is accepted, the desired new size will be shipped to you within the time indicated in our email correspondence. In case of Limited Edition garments, we shall provide you with an exchange coupon code to redeem within one month .At all timesour endeavour is to ensure speedy assistance.

Order Cancellation Policy

Once an order is placed, there is no provision to cancel it. Please ensure you check your order details prior to confirming it. Rakhis Fashions reserves the right to cancel an order due to an error on the Site, or a stock issue. In such circumstance the customer will be informed by Email prior to the initiation of the cancellation process.

If you have further questions,please feel free to contact us on +91-80-25220595 or by email at   customercare@rakhipeethamber.com. We will be happy to assist you.